Search
Your Service Sucks and You Don't Know Why
How employees treat each other is highly reflective of the way they treat their customers.
Would You Quit Your Job for $3,000?
As a company that teach and promotes business acumen, we get really geeked out looking for organizations that "see the big picture," and Zap
Focus On Your Customer Now... More Than Ever
As you look at the challenges that businesses of all industries constantly fixate on, not many are more acute right now than the challenge o
Anticipation and Innovation
Most businesses try to satisfy customer needs and expectation.
People. Our Greatest Asset?
Each time I present the asset portion of our Building Business Acumen course one of the participants will usually suggest, "in our company p